Customer Program Manager (CLS) - Celestica

Join Celestica as a Customer Program Manager (CLS) in the vibrant heart of Bali, Indonesia. In this pivotal role, you will drive end-to-end program management for key customers, ensuring seamless execution, on-time delivery, and exceptional service quality. As a member of the Customer Lifecycle Services (CLS) team, you will work closely with cross-functional teams to manage customer projects, from initial planning to final delivery, leveraging tools like Jira, Confluence, and Microsoft Teams.

Celestica is a global leader in electronics manufacturing services, providing innovative solutions to the world's most demanding brands. With a strong presence in Indonesia, we offer a dynamic and inclusive work environment where your contributions are valued and your career growth is supported. Located in Badung, Bali, you will enjoy a unique blend of professional challenges and the natural beauty of Indonesia.

In this role, you will be responsible for managing customer projects, coordinating with internal teams, and ensuring that all deliverables meet customer expectations. You will also play a key role in developing and implementing customer-specific processes and procedures, using your expertise in program management and project coordination.

📋 Tanggung Jawab Pekerjaan

• Drive end-to-end program management for key customers, ensuring on-time delivery and exceptional service quality.
• Coordinate with cross-functional teams to manage customer projects, from initial planning to final delivery.
• Leverage tools like Jira, Confluence, and Microsoft Teams to streamline project management and communication.
• Develop and implement customer-specific processes and procedures to enhance service delivery.
• Monitor project progress, identify risks, and implement mitigation strategies to ensure project success.
• Collaborate with the CLS team to ensure seamless integration of customer projects with Celestica's overall business objectives.
• Provide regular updates to customers and stakeholders on project status and deliverables.
• Continuously seek opportunities to improve processes and enhance service quality based on customer feedback.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business Administration, Project Management, or a related field.
• Minimum of 5 years of experience in program management or project coordination, with a proven track record in managing customer projects.
• Certification in Project Management (PMP, CAPM, or PRINCE2) is a plus.
• Strong knowledge of project management tools and software, including Jira, Confluence, and Microsoft Teams.
• Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and internal teams.
• Proven ability to manage multiple projects simultaneously and meet tight deadlines.
• Strong analytical and problem-solving skills, with the ability to identify risks and implement mitigation strategies.
• Fluency in English, both written and spoken, is required.

🛠️ Keahlian

Lowongan Terkait