Production Support Lead - Treasury Systems (Global Banking)

Luxoft · 📍 Bali · Diposting 2026-10-07
FULL_TIME⭐ TERVERIFIKASI
USD 80000 - 120000
Luxoft is seeking a highly skilled and experienced Production Support Lead to join our team in Bali. In this role, you will be responsible for providing top-notch support to our global banking clients, ensuring the smooth operation of their treasury systems. This is a unique opportunity to work in a dynamic and international environment, contributing to the success of our clients' financial operations.

📋 Tanggung Jawab Pekerjaan

Provide Level 2 and Level 3 support for treasury systems, including troubleshooting and resolving complex issues.,Monitor system performance and proactively identify and address potential issues to prevent system downtime.,Collaborate with development teams to implement system enhancements and improvements.,Document and maintain comprehensive knowledge of treasury systems and processes.,Conduct regular system audits and ensure compliance with industry standards and regulations.,Train and mentor junior team members to ensure continuous improvement and knowledge sharing.,Work closely with clients to understand their specific needs and tailor support services accordingly.

🎓 Kualifikasi & Syarat

Bachelor's degree in Computer Science, Information Technology, or a related field.,Minimum of 5 years of experience in a similar role within the banking or financial services industry.,Strong knowledge of treasury systems and processes, including core banking, trade finance, and payment systems.,Proven experience in providing production support for complex financial systems.,Excellent problem-solving and analytical skills.,Strong communication and interpersonal skills, with the ability to work effectively with clients and internal teams.,Familiarity with Agile methodologies and project management tools.,Knowledge of relevant industry standards and regulations is a plus.

🛠️ Keahlian

Treasury systems knowledgeProblem-solving and analytical skillsCommunication and interpersonal skillsProject managementAgile methodologiesIndustry standards and regulations
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